Exchange & Return Policy

Customer satisfaction is our #1 Priority at Rangvritta. We always aim to make your shopping experience memorable, smooth, and hassle-free. We want every customer to be happy while shopping with us.

To ensure a better shopping experience, we provide a 7 Days Exchange Policy on our products.

By placing an order with us, you acknowledge, understand, and agree to follow the below-mentioned terms and conditions.

Exchange Policy

We offer a 7 Days Exchange Policy from the date of product delivery.

If you are not satisfied with your purchase, you can request an exchange within 7 days of delivery.

Conditions for Exchange

• Product must be unused, unworn, unwashed, and undamaged.
• Exchange items will only be accepted in their original packaging.
• The package must include hangers, polyester bags, and garment tags.
• Customers must return the product with the original bill and attached labels.

Refund Processing

Refunds will only be processed through net banking channels in applicable cases such as wrong product delivery.

We ensure strict privacy and security while handling your personal information.

How to Request Return / Exchange?

• Exchange requests must be placed within 7 days from the delivery date.
• Customers can raise an exchange request through our WhatsApp Helpdesk.
• After discussion and verification with our customer support team, the exchange request will be approved and confirmed.
• Please contact us through the provided details for a faster resolution.

Courier Process

• Once the exchange request is approved, customers need to cooperate with the courier process.
• We currently do not provide our own reverse pickup facility.
• Reverse shipping charges of ₹100 will be paid by the customer.

Parcel Instructions

Please clearly mention the following details on the parcel:

• Name
• Complete Address
• Mobile Number
• Order ID

After dispatching the parcel, customers must share the courier details with us through WhatsApp Helpdesk.

Quality Check & Processing

Once we receive the returned product, it will go through a quality check process.

After approval, the exchange process will be completed within 2–3 working days.

Credit Note / Store Credit

After successful quality approval of the returned product, we will issue a Credit Note / Store Credit on your registered mobile number as soon as possible.

Sale & Discount Orders

Products purchased during sale or discount offers are eligible for exchange only.

Such products are not eligible for return or refund.